Return Policy Page

If you are not entirely satisfied with your purchase, we're here to help. 

RETURN POLICY

However, in the event of a shipping timeline, Our Minimum delivery timeline is 3 days and maximum will be 12 days. customers must contact us at info@rugsclassic.com within 24 hours of receiving the product to receive a replacement If the product found damaged. The customer will be responsible for the cost of returning the item to us, which will be reimbursed within 10 days of the replacement being sent.

LOGISTICAL COSTS

The customer will be responsible for the cost of returning the item to us, which will be reimbursed within 10 days of the replacement being sent.

If you find yourself not entirely satisfied with your purchase, we're committed to providing assistance and resolving any concerns you may have.

In the rare event of a shipping-related issue, it's essential to note our minimum delivery timeline of 3 days and a maximum of 12 days. Should you need to request a replacement due to product damage, please contact us at info@rugsclassic.com within 24 hours of receiving the item. The customer is responsible for the logistical costs associated with returning the product, but rest assured, these costs will be reimbursed within 10 days of the replacement being dispatched.

For the convenience of our customers, the logistical costs incurred in returning the item to us will be refunded promptly within 10 days of the replacement order being processed. We aim to streamline this process to ensure your satisfaction and appreciate your understanding of these procedures.

At RugsClassic, we prioritize your experience, and our team is dedicated to addressing any issues promptly. If you have further questions or require additional assistance, please do not hesitate to reach out to our customer service team at info@rugsclassic.com. We're here to make your shopping experience as seamless and enjoyable as possible.